We offer worldwide delivery on all of our products.
1. I need it urgently, can you help?
We pride ourselves in meeting deadlines, so if you need something quick call us on 0844 800 1020 and we'll try our very best to help. Same day courier delivery can be available on certain products in the London area.
2. When will you deal with my order?
We will process your order the day we receive it.
3. How long will my delivery take?
For all standard deliveries with products in stock, we will aim to send your order out the next working day after it has been processed for orders received before 2pm. We manage to achieve this 95% of the time.
NON STOCK ITEMS
For all items we don't hold in our main warehouse, we aim to deliver within 3-5 days. This will be stated on the product page. At the checkout it will say Next Day Delivery, which in this case means the next day after we get the item into our warehouse.
For custom printed goods dispatch is normally WITHIN 5 working days, but often quicker.
4. What time will I receive my order?
Standard delivery is between 8.30am and 5.30pm Monday to Friday
5. Do I need to sign for delivery?
The courier will require a signature from a person at the delivery address, so please make sure somebody is around to collect the package. If possible please leave a contact number that the courier can use if there's no response.
6. What If I'm not home?
If there is nobody available to sign for the delivery a card will be left giving details of how to re-arrange delivery or collection from the courier depot.
7. Are your couriers safe and secure?
Yes! We work closely with our couriers to ensure you get the very best service.
8. Do I need to do anything if my delivery is large or heavy?
Some heavy goods will require pallet delivery. We'll state if this is the case. Please ensure you have the means necessary to receive this from our courier. Don't hesitate to call us on 0844 800 1020 to discuss such deliveries.
9. Do you deliver to the Channel Islands and Scottish Highlands?
Yes we do, but the delivery rates differ from mainland UK due to extra charges from our courier. We try where we can to keep our delivery charges to a minimum. Again if you have any queries about our delivery area please call us on 0844 800 1020.
UK Mainland Standard Delivery Charges
Up to 2kg - £7.95
2kg to 10kg - £12.50
11kg to 20kg - £17.50
21kg to 30kg - £23.00
31kg to 40kg - £28.50
41kg to 50kg - £34.50
51kg to 60kg - £41.00
61kg to 70kg - £47.00
71kg to 80kg - £54.00
81kg to 90kg - £64.00
91kg to 100kg - £74.00
Scottish Highlands & Islands Delivery Charges
Up to 10kg - £19.99
11kg to 20kg - £28.99
21kg to 30kg - £37.99
31kg to 40kg - £46.99
41kg to 50kg - £55.99
51kg to 60kg - £64.99
61kg to 70kg - £73.99
71kg to 80kg - £82.99
81kg to 90kg - £91.99
Northern Ireland Delivery Charges
Up to 10kg - £26.95
2kg to 20kg - £28.95
21kg to 30kg - £40.95
31kg to 40kg - £52.95
41kg to 50kg - £64.95
51kg to 60kg - £76.95
61kg to 70kg - £88.95
71kg to 80kg - £100.95
81kg to 90kg - £112.95
91kg to 100kg - £124.95
Rep. of Ireland 2-3 Day Delivery Charges
Up to 20kg - £24.95
21kg to 30kg - £36.95
31kg to 40kg - £48.95
41kg to 50kg - £60.95
51kg to 60kg - £72.95
61kg to 70kg - £84.95
71kg to 80kg - £96.95
81kg to 90kg - £108.95
91kg to 100kg - £120.95
France Delivery Charges
Starting from £30.05
Rest of the World Delivery Charges
Starting from £33.60
Speed of Service - the following delivery options can be chosen at the checkout:
Standard next day delivery pre 5.30pm
Pre 10.30 am
2 day service Northern Ireland, Channel Islands, Highlands
Can you design it for me?
Yes. While most of our clients use their own designers to provide ready to print
artwork our in house designers
offer a competitive service. Please note all
prices quoted assume you are providing artwork ready to print.
What do I need to supply?
Artwork ready to print (artwork guides), a colour printed visual image, any
colour reference you want us to get close to. If we only have the disk we have
no idea what we should be printing. If something is missing from your file it
will be missing from the finished graphic! If we are designing the stand for you
please call to discuss.
MAC or PC?
We prefer MAC but can work from PC please call us to discuss requirements.
Will I get a proof?
We do not provide a proof as a matter of course because 9 times out of 10
deadlines are too tight but we encourage you to order one if colours are
critical. Each printer prints colour differently so the only way to get a true
indication is to have a machine proof. We cannot be held responsible if you
don't have a proof.
Can you match colours?
It is not always possible to match pantone colours using CMYK printers. Our
printers and media are carefully calibrated but if no colour proof is provided
we can only print what is supplied on disk. If you give us a colour reference
and we can't get close we will tell you. If colour is critical please supply a
reference and ask for a proof.
A4 = 297mm x 210mm A3 = 297mm x 420mm A2 = 420mm x 594mm A1 = 594mm x 841mm A0 =
To read our full Artwork Guide click here
Who Are we?
DiscountDisplays Express have been established for over 17 years and are
specialists large format printers. We are based in a 7000sq foot factory in
Croydon on the outskirts of London, UK.
Can I see before I buy?
Everything we sell is on show in our 2000sq foot showroom in Croydon. You can
see all the different products and try before you buy.
You're too cheap!!!
Believe it or not we have been told this in the past. Clients suspect that the
quality may not be as good as our competitors who may charge 3 times as much for
exactly the same equipment. There's no magic involved in our low pricing. We
keep tight control of our costs, buy in bulk and print in house. The result? You
get a fast reliable service offering quality products (our frames are backed by
a 6 year guarantee) at rock bottom prices. If you see cheaper prices ask why.
How are the graphics printed? What inks are used? Where is the stand made? Will
the graphics have a good fit?
We have continually been chosen against stiff competition by the most demanding
of clients including many well known high street names for major nationwide
contracts. (Marks and Spencer, Thomas Cook, De Beers, the list goes on) as well
as local government, schools and charities in the UK and overseas.
What is your lowest price guarantee?
We keep a close eye on the competition and make a simple promise; if you find
the same product elsewhere for less, prove it and we will beat it.
What warranty do you offer?
Our business has been built over the last 17 years on repeat work so our stands have to be total reliable and trouble free. Our display equipment is carefully
sourced to offer the very best value for money and durability. Our stand
warranty covers manufacturing defects rather than operator damage. If you think
others are supplying better warranties read the small print.
What quality are your graphics?
Graphics are printed using high quality digital ink jet technology and the very
best branded inks and media (HP and 3M). Images are printed on 300 micron,
polyester with a scratch resistant durable matt laminate seal for a hard wearing
finish. We don't print onto laminated paper like some companies
Do you export?
Yes we regularly ship order to the USA and Europe. Please contact us for a
To view our full FAQs click here